| Satisfaction |
| We at D. Lawless are committed to an honest and straight-forward relationship with our all our customers. We strive each and every day to bring the highest quality customer service and a wide selection of quality products at competitive prices to our customers. For over 25 years, happy, satisfied customers have put food on our tables, and we genuinely appreciate being able to serve this community of loyal customers. |
We come from a background of business-to-business commerce where we deal with a relatively small number of customers with whom we work closely and where mutual respect and appreciation is paramount. To us, each customer is significant because we believe that if we create repeat business and good referrals we just might be around for another 25 years or so.
Appreciation and respect for our customers comes naturally to us. And so does common sense. “100% Customer Satisfaction Guaranteed” is a bit hyperbolic. We guarantee that 100% of the time we will make every attempt to make you a happy customer. We are all human here (as far as I know), so we’ll make mistakes. If we do, please give us a chance to show you how we can “jump through hoops” to make it right. And, if you make a mistake, we will cut you some slack too.
Please feel free to call us at 618-395-3945 during normal business hours Monday – Friday 9AM-5PM CST or after hours you may leave a message. You may, of course, e-mail us 24/7. Most e-mails are answered within a few hours.
Thanks for considering us.