We answer all of our e-mail. If you have not received an answer from us after 1 full business day, please consider the following:
If your question involves technical considerations or looking for an unusual item, we do spend quite some time searching and consulting with other suppliers, and we may be waiting on a response from them.
If we have not responded after the third day there may have been a problem with your e-mail return address. Please try re-sending your e-mail using all lower case letters in your address, and include your phone number.
You may also feel free to call us at 618-395-3945 or fax us at 618-395-3946.