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We answer all of our e-mail. If you have not received an answer
after 1 full business day, please consider the following:

If your question involves technical considerations or looking
for an unusual item, we do spend quite some time searching and
consulting with other suppliers, and we may be waiting for a
response from them.

If we have not responded after the third day, we may not have
received your mail. Please re-send using all lower case
letters and include your phone number.

Feel free to call us at 618-395-3945 or fax us at 395-3946.

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