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We answer all of our e-mail. If you have not received an answer after 1 full business day, please consider the following:
If your question involves technical considerations or looking for an unusual item, we do spend quite some time searching and consulting with other suppliers, and we may be waiting for a response from them.
If we have not responded after the third day, we may not have received your mail. Please re-send using all lower case letters and include your phone number.
Feel free to call us at 618-395-3945 or fax us at 395-3946.
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Laurey Hardware
From the Wikipedia entry for "As Is": "As is" denotes that the seller is selling, and the buyer is buying an item in whatever condition it presently exists, and that the buyer is accepting the item "with all faults", whether or not immediately apparent.
